FAQ

What services do you provide?

Leet IT Newcastle provides computer and website support to the Newcastle region.  This comes in many forms but some of the main services we provide are.

  • Computer repair, replacement and upgrades.
  • Network repair and troubleshooting. e.g. Internet is down, cant access files, emails are not working
  • Network and server installation
  • Office relocation
  • Website and search engine optimization services
  • Event management computer support (expo’s, training days, conventions)

Where do you provide IT support?

We provide support to the greater Newcastle region.  We currently provide support to clients in the Newcastle CBD, Newcastle Suburbs, the Hunter Valley and the Port Stephens area.

Do you provide quotes?

Yes we provide free quotes for computer support, websites, event management and hardware installations.

Do you provide one off support?

Yes.  We are happy to provide one off support solutions.  We are happy to quote a price or charge at our hourly rate.

Do you fix computer viruses?

Yes. we provide support for all computer issues.

Do you charge travel costs?

We do not charge travel for locations within 45 minutes of our Wallsend office.  Travel over 45 mins (one way) will be billed at an hourly rate for one way travel time.

Do you sell computers and accessories?

Yes, we sell computers and computer accessories including PC’s,  Notebooks, Servers, Printers, Modems/Switches or software.

Do you do network and server installs?

We specialise in network and server setup and have performed many installations in the Newcastle and Sydney area.  We can provide you with quotes and options for your network setup.

What is website SEO?

SEO stands for search engine optimization.  It is the process of building and managing your website in a manner that will get you higher on search engine rankings (Google, Bing, Yahoo).  Our SEO is focused on getting your website on the front page of google which can convert to exposure and sales.

Do you provide website SEO?

Yes we do.  All of our websites are built around an SEO (search engine optimization) principle and are designed to achieve high google rankings at no extra charge.  We also provide ongoing paid SEO options and plans for clients that are interested in maintaining high google rankings.

Can you help with events and expos?

Yes.  Leet IT has provided computer support for events in Newcastle, Sydney and Interstate.  These events range from 5 person training days to large events such as the Newcastle mining expo and the Brisbane G20 summit.  We can provide an affordable onsite or on call solution to make sure that your events computer and network hardware runs smoothly.

My server and network is down. Can you help?

Yes.  Call us now to discuss your options.  We can provide one off support and help fix your urgent computer problems.  We are happy to provide advice free of charge and will attempt to be onsite to help you as soon as possible.

FAQ didnt solve your problem?

Here are several ways to contact us

Need Support?

Call Harry on 0414225422 or email him at Harry@leetit.com.au

Need a Quote

Fill out our Contact form or call Harry on 0414225422.